B2B2C Travel Marketplace – An Advanced Platform To Make Your Travel Business Grow

What is a B2B2C Travel Marketplace?

The B2B2C Travel Marketplace, is the first e-commerce network designed specifically for the travel sector that connects travel agencies, retail travel buyers, and suppliers around the globe in a secured environment. 

It acts as an intermediary between businesses (B2B) and end consumers (B2C), allowing travel products and services to be traded under one roof.

This kind of marketplace enables travel agencies and retail travel buyers to access a wide range of travel products and services from various suppliers globally. It offers an intuitive way for businesses to discover, compare, and purchase travel-related offerings, including flights, accommodations, tours, and more.

The B2B2C travel marketplace simplifies the process of connecting travel agencies and retailers with suppliers. It reduces the need for extensive negotiations and individual contracts by providing a centralized platform for browsing and purchasing travel products. This boosts efficiency and simplifies the distribution process for travel businesses.

For suppliers, the B2B2C travel marketplace offers an opportunity to expand their reach and access more clients by connecting with multiple travel agencies and retailers through a single platform. It provides exposure and visibility to potential buyers who might not have been reached through traditional distribution channels.

Why do travel businesses require B2B2C travel marketplace?

The B2B2C travel marketplace is essential for businesses as it expands market reach, streamlines operations, enhances product offerings, fosters collaboration, and provides valuable data insights. By engaging in such a marketplace, businesses can strengthen their position in the travel industry and unlock growth opportunities.

B2B2C travel marketplace has transformed the way travel companies target travelers by offering all travel services - hotels, airlines, tours, transfers, and activities - in an online platform where visitors can plan their entire trip in minutes and improve their visitor experience.

B2B2C travel marketplace executed new entities in travel management companies. Travel technology solutions assist both new and established travel agencies in accomplishing corporate goals and expanding their global reach.

B2B2C travel marketplace streamlines travel processes for travel agencies and tour operators, such as bookings, itineraries, payments, and customized packages, to increase productivity, reduce costs, and enhance client experience.

Trawex has built an effective tool where global travel suppliers can sell travel content including hotels, tours, activities excursions, car rentals, holiday packages, and any travel products to retail buyers, travel agencies, and tour operators or directly to consumers. 

Here the agents can access the number of rooms, and wholesale rates, browse available options, compare with different suppliers for best rates, and book in real-time with instant confirmation. Every booking module obtains room data from directly contracted hotels, hotel chains, and integrated suppliers, and then makes it easily available to sell to a global audience. 

This platform allows travel agencies to access a large inventory of travel content to search and compare services with the demands of end users along with effective prices and ensures a safe payment system.

Here you individual travel agents can browse full details about suppliers and deals from various countries and connect with them to trade products and services, manage confirmed, vouched, and canceled bookings, and more. 

Travel Marketplace backed with smart technology allows TMCs to boost up business, reach global buyers and sellers, empower their clientele with global leaders, and much more.

Searching for the right travel technology company for your business?

If you are looking for the best travel technology company, your search ends here. Trawex is a trusted technology partner that brings all essential travel business solutions. The years of industry expertise and a more creative business approach make us the better decision among several travel technology companies.

Trawex is a leading Travel Technology Company with a focused approach to offering comprehensive solutions to diverse business verticals.

As a top travel technology company, it will help you start an online travel business by providing the essential GDS, XML, and API flight and hotel integration.

We understand that each business is unique and so as its requirements. We offer a wide variety of products for OTAs, DMCs, TMCs, MICE, incoming agencies, and tour operators.

We have an extensive selection of online travel solutions to help you strengthen your online presence and manage various aspects of your business on one dashboard.

The motto is to streamline travel business activities so that everything will be a cakewalk- from Managing Bookings to Planning Tours and Monitoring the Sales Pipeline. The result is- maximized sales and enhanced revenues.

Travel companies rely on us as our diverse range of travel technology products gives them a competitive advantage. Our affordable, top-notch solutions can assist you in taking your business to the next level.

We have solutions for all types of Businesses

We have products suitable for all types of businesses, including:

• Online travel agencies

• Travel wholesalers

• Travel agent

• Tour operators

• Airlines and cruise companies

• Destination management companies

• Travel management companies

• Business travel agencies

Let’s check our array of products:

CSBT: Easy Corporate Bookings

Our Corporate Self-booking Tool facilitates the booking process of business travel. Now, the complex process of approvals has been reduced to gain faster bookings. It covers trip requests, approvals, itinerary management, and invoice generation.

Also, the Travel budget has been compressed by 30% with a completely optimized process- right from the search to the final booking.

Tour Operator Software- To Manage Complete Tour Cycle

Our all-inclusive tour operator system helps manage your entire tour cycle for different business operations from itinerary generation to MIS Suite. It helps you automate your itinerary creation and manage bookings while keeping customer information secure.

The core modules of our software are centralized contracting and content management, enquiry operation, and MIS Reports.

It allows seamless integration with multiple APIs, GDS, and payment gateways and serves visitors with the bulk inventory of hotels, flights, packages, and transfers. This helps travelers customize their travel plans.

Internet Booking Engine- For OTAs

We have a travel distribution platform, called Travel Cloud Suite that simplifies the entire booking process from search to final booking. It is an Online Travel Booking Engine that takes simultaneous bookings and improves efficiency. Wherein, the channel manager showcases real-time inventory and current rates across all the channels.

It easily connects with multiple GDS and third-party suppliers and helps TMCs to sell across various channels. It fetches the bulk of the content for Hotels, Flights, Cars, Packages, and Sightseeing.

CRM Tool- To Automate Your Sales

Our cloud-based CRM software helps manage all of your sales activities and automate your sales cycle. It keeps track of every interaction you have with your sales channel, which helps you gain a deeper understanding of the complex sales process.

In addition to tracking all of the prospects, our CRM solution also can make calls, set up appointments, and manage the funnel.

Importance of B2B2C Travel Marketplace for business

A B2B2C travel marketplace plays a significant role in the travel industry, providing several key benefits for the businesses involved. Here are a few reasons why a B2B2C travel marketplace is important:

• Increased Reach and Market Access: By engaging in a B2B2C travel marketplace, businesses can gain access to a broader customer base and expand their market reach. They can establish connections with numerous travel agents, retail buyers, and end users who are actively seeking travel products and services. This exposure allows businesses to increase their brand visibility and generate more sales opportunities.

• Increased Efficiency and Streamlined Operations: The B2B2C travel marketplace streamlines the buying and selling process for businesses. It reduces the need for extensive negotiations and individual contracts by providing a centralized platform where travel agencies and retailers can easily browse, compare, and purchase travel offerings from different suppliers. This efficiency reduces administrative costs and allows businesses to focus on core operations.

• Enhanced Product Portfolio and Competitive Edge: Being part of a B2B2C travel marketplace enables businesses to access an extensive selection of travel products and services from multiple suppliers. This allows them to offer a diverse and comprehensive product portfolio to their clients, giving them an edge over businesses with limited offerings. It also provides flexibility in sourcing products at competitive prices, increasing profitability.

• Better Cooperation and Partnerships: The B2B2C travel marketplace promotes collaboration and partnerships among businesses in the travel industry. Travel agencies, retailers, and suppliers can network and establish beneficial connections on the platform. This can result in cooperative marketing initiatives, cross-selling opportunities, and strategic alliances that boost sales and business growth.

• Data-driven Insights and Decision-making: The B2B2C travel marketplace frequently offers access to data and analytics that offer valuable insights into customer behavior, preferences, and market trends. Businesses can use this information to make informed decisions about product offerings, pricing, marketing strategies, and customer relationship management. These data-driven insights enable companies to enhance client experiences and become more competitive.

Key features of B2B2C Travel Marketplace:

Here are some common features of a B2B2C travel marketplace:

• Aggregated Inventory: A B2B2C travel marketplace aggregates inventory from multiple travel suppliers, including hotels, airlines, car rentals, activities, and more. This makes it possible for the marketplace to provide its clients with a wide selection of travel-related products and services.

• Search and Booking Features: Most marketplaces provide search and booking features that let users look up travel possibilities according to their preferences, evaluate costs and availability, and make reservations directly from the website.

• Multiple Payment Choices: A B2B2C travel marketplace typically offers several payment choices, enabling users to make reservations and pay for them with credit cards, debit cards, e-wallets, and other payment gateways.

• Personalization: Many B2B2C travel marketplaces offer personalization features, such as the ability to save preferences, create wishlists, and receive personalized travel recommendations based on previous bookings or user profiles.

• Reviews and Ratings: Users can often read reviews and ratings from other travelers who have used the services or products offered by the marketplace. This helps customers make informed decisions and increases transparency in the travel industry.

• Customer Support: B2B2C travel marketplaces usually provide customer support to assist users with their queries, booking modifications, cancellations, or any other travel-related issues. Support can be offered through various channels like live chat, email, or phone.

• Ancillary Services: Some marketplaces offer additional services like travel insurance, visa assistance, airport transfers, and other ancillary products to enhance the customer experience and cater to their needs besides just accommodations and transportation.

• Integration with Third-party Systems: A B2B2C travel marketplace can connect with various third-party systems, including payment gateways, property management systems, global distribution systems, travel aggregators, and others to automate operations and ensure smooth connectivity.

• Analytics and Reporting: Marketplaces frequently offer analytics and reporting features, enabling travel suppliers and resellers to track their performance, track sales, analyze customer behavior, and gain insights to optimize their offerings and strategies.

• Multi-language and Multi-currency Support: To cater to a global audience, the B2B2C travel portal can support multiple languages and currencies, making it easier for users from different regions to use the platform.

Who can benefit from the B2B2C Travel Marketplace? 

A B2B2C travel marketplace can benefit multiple parties involved. Here are the entities that can benefit from a B2B2C travel marketplace:

Travel Suppliers: Travel suppliers, such as hotels, airlines, and tour operators, can benefit from a B2B2C travel marketplace by attaining a wider audience of potential customers. By engaging in a B2B2C marketplace, travel suppliers can boost their visibility and attract more bookings, leading to increased profit. They can also outsource the booking process and customer service to the marketplace, saving time and effort.

Travel Resellers: Travel resellers, such as travel agencies, online travel agents, and tour operators, can benefit from a B2B2C travel portal by gaining access to a wide inventory of travel products and services. This enables them to provide their clients with a wide selection of options, boosting client satisfaction and loyalty. Furthermore, resellers can leverage the marketplace's technology and infrastructure to simplify their operations and manage bookings more effectively.

End Customers: A B2B2C travel marketplace can help end users or travelers, by providing them with access to a range of travel-related products and services in one centralized platform. They can compare prices, features, and availability across different suppliers and make informed decisions based on their preferences and budget. Furthermore, the marketplace could provide additional services like trip insurance, customer service, and ancillary products.

How Trawex can add value to your travel business?

Trawex is a leading innovative Travel Technology Company that triggers business growth. We help travel organizations earn more through increased travel bookings. 

We analyze the environment of each travel agency. We examine the travel services and products that should be marketed. We survey the nature of their customers and the demographics.

We accomplished this through networking with major GDSs, like Amadeus, Sabre, Travelport, etc. Our team delivers API-based customized solutions that precisely meet the OTA’s requirements. 

Our team of specialists in travel technology develops tailored solutions to meet the unique requirements of travel agencies to deliver outstanding client experiences and boost revenue and profitability. 

We value innovation and design unique features and functionalities that set our solutions apart from the competition. By leveraging our expertise, we help travel businesses stay ahead of the curve in a highly competitive sector.