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Travel and Tourism is a dynamic and competitive industry that requires the ability to adapt constantly to customers' changing needs and desires. This industry is a vast group business to provide necessary or desired products and services to travelers.

The travel and tourism sector are always changing. With new innovations and ever-changing consumer demands, destination marketers need to stay on top. The travel and tourism industry has now become the largest civilian industry in the world.

The travel and tourism industry are argued by many as being the largest industry in the world. It is, therefore, no surprise that the structure of the tourism industry is quite complex, involving many components of tourism.

Tourism, then, is the business of attracting visitors and catering to their needs and expectations. The following is an overview of the major components of the tourism and travel industry.  

Table of Contents

1. Accommodation

Accommodation is a base of the tourism industry as it is a vital and fundamental part of the tourism supply. Tourists in their travel require a location where they can rest and revive during their travel. As a result, commercial accommodations are in existence. There is great diversity in size and type of accommodation in relation to location and services provided. The services of accommodation facilities vary from each other based on their targeted customer groups.

Accommodation plays an essential role in this field. Many changes have taken place in accommodation recently. New types of accommodation, particularly, holiday villages, apartment houses camping and caravan sites and tourist cottage, etc, have become very famous. The accommodation industry is the main component of travel and tourism. The accommodation industry offers a variety of different options for customers, catering to different tastes, budgets, and requirements. 

The type of Accommodation is determined primarily by the size and location of the building structure, and then by the function, target market, service level, other amenities, and industry standards. Here’s a list of main types of travel accommodations that can be considered while traveling abroad:


a. Hotel:


Hotels are a vital and essential part of the tourism industry. Today, hotels not only provide accommodation and meals but also offer a variety of other services as per the needs of the tourist/guest. For example, many hotels offer a health club, etc. as per the changing needs of the customer.


b. Hostel:


Hostel is a budget-friendly type of accommodation that focuses on a shared social experience. Hostels are a form of shared-room lodging, where guests pay for a bed in a dormitory-style setup. Many hostels include common areas and some features like shared kitchens for self-catering, a thought for anyone on a budget.


c. Guesthouses:


The term "guesthouses" can include several types of housing. In most places, guesthouse means bed-and-breakfast-style accommodation; in others, it can be a step closer to a low-priced hotel with a menu and shared eating areas. Unlike hostels, guesthouses are less likely to have dorm-style rooms.


d. Lodging and Catering:


This component consists of those who provide accommodation to the people in the form of hotels, hostels, resorts, apartments, camps, guest houses, etc. The accommodation may be marketed individually or through tour operators in the form of a package. Direct marketing may require enormous costs on the advertisement and sell through a tour operator guarantees the occupancy rate throughout a holiday season. These service providers also take care of the catering requirements of the people providing them huge cafeterias, various fast food outlets in the house, or in the form of a Galleria.


e. Cruise:


Cruise tourism encompasses all faces of the tourism industry; accommodation, transportation, hospitality, and attractions. Cruising has become the fastest-growing segment in the travel industry across the world and it’s no surprise with the wide variety of cruises on offer nowadays.

2. Transportation

The transport industry has gained an essential place in the global network system and is one of the most important components of the tourism infrastructure. It now becomes easier for people to travel from one place to another because of the various modes of transportation available.

Transport providers are those operating any major form of transport. They could be airlines, cruise lines, and car rentals. A tourist’s choice of transport would depend on the travel budget, destination, time, purpose of the tour, and convenience to the point of destination.

There is a range of different transport types. The most common and popular methods of transport that make up the structure of the tourism industry, however, are air, car rental, and cruise.


a. Airline Industry:


Due to the rise in air transport in recent years, long-distance travel has become much simpler and affordable. Air transport is the fastest means of movement from one place to the other. It has reduced distances by minimizing travel time. Companies within this sub-category may offer flights to domestic and international destinations, as well as both long haul and short-haul flights.


b. Car Rental:


As a car rental agency, our aim is to offer a world-class car for rent to travelers at an affordable price along with utmost efficiency and comfort. We endeavor to constantly upgrade the premium class car rental experience with our company. Wherever traveling and searching for a rental car booking, come with us and book the car hire that suits you the best.


c. Cruise Lines:


We offer convenient cruise booking services to clients, making the process of cruise booking easier for them. We book only top-class cruises for people and the cruises we book for them offer unmatched facilities to guests. We offer car rental services that are cost-effective and time-saving. We promise to provide excellent travel services to our valuable clientele.

3. Connected Industries

Finally, there are a number of other industries that are more widely linked to either the travel industry, the tourism industry, or both. The travel services sector is made up of a complex web of relationships between a variety of suppliers, tourism products, tour operators, and travel agents, destination marketing organizations, among many others.


a. Travel Agents:


A travel agency is a business that operates as the intermediary between the travel industry (supplier) and the traveler (purchaser). Travel agents can specialize in certain types of travel including specific destinations; outdoor adventures; and backpacking, rail, cruise, cycling, or culinary tours, to name a few. These specializations can help travelers when they require advice about their trips. 

A travel agency can be an individual, business, or company. They operate as intermediaries in selling and promoting various travel-related services. For example, accommodation, airlines, railways, road transport, cruises, etc. They earn a commission from selling services to their customers.

b. Online Travel Agents (OTAs):


OTA stands for an online travel agency. OTAs are online companies whose websites allow customers to book various travel related services directly via the internet. An online travel agency (OTA) arranges and sells accommodations, tours, transportation, and trips on an online platform for travelers. They are third parties who sell services on behalf of other companies.

Online travel agents facilitate the customers to book different travel services such as flight tickets, hotel rooms, car rental, holiday packages, etc using their mobile phones (iOS & Android), computer, laptops. Usually, these OTAs offer many benefits with added convenience with more of a self-service approach. They also include a built-in booking system that allows instant bookings.


c. Tour Operators:


Tour Operators offer a wide range of packages according to their customer's needs and expectations. These could be summer or winter holidays, short-haul destinations, long-haul destinations, suitable for all different age groups, or offering different activities such as skiing or diving. 

Tour operators work closely with hotels, transportation providers, and attractions, in order to purchase large volumes of each component and package these at a better rate than the traveler, could if purchasing individually.

4. Attraction

It is considered as the most important basic component of tourism. Attraction means anything that creates a desire in any person to travel in a specific tourist destination or attraction. In the travel and tourism sector, attractions are an important part as this is what bring in tourist from all over the world.

Sightseeing is an example of Attraction. Sightseeing feature of our Booking Engine offers a variety of pre-bookable opportunities with bulk tour content for enhanced offerings and smooth experience. The software makes tailor-made tours easy with complete itinerary in hand. Our Transfers and sightseeing facility enhance your offerings and in turn maximize booking value.

5. Conclusion

The Travel and Tourism industry comprises mostly of multiple business units widely spread across the globe. With the advent of the Internet & the latest tools and technologies, the industries are undergoing a huge of changes in the business environment which requires proactive adaptability in operations, customer relationship management, and the back office processes and Technology has allowed the industry to spread its reach in providing faster and better services to the customers and allow integration with various service providers.

Trawex provides solutions in Travel & Tourism for online reservations for hotel, cruise, car rentals, flight, Sightseeing package, package tours, etc. At Trawex we develop custom solutions for travel agents and travel agencies, operators, tour operators, airlines, cruise operators, hotel chains, etc with flexible and value-added features to allow the business to cater to their customers in an efficient and cost-effective way.

Contact Trawex for more details regarding your travel and tourism solutions. You can also feel free to get in touch with us to discuss about travel and tourism software.


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