Awarded Best Travel Software Company 2019



Trawex Technologies is the world's leading software professional in air transport communications and IT solutions. We deliver and manage business solutions for airline, airport, GDS, government and other customers over the world's most extensive network, which forms the communications backbone of the global air transport industry. Created and owned by the air transport community, Trawex is the community's dedicated partner for information and communications technology. As a team of industry experts, our know-how is based on working with customers across the global air transport community.

Web Portal Software is one of the modifications that were carried out in the Passenger Service System so that the working and availability of service area can be enhanced.  This is basically an interface of Global Distribution System to carry out reservations on the desired airline flights from any place. Flight Reservation System make the life of passengers very easy as they don't need to stand in queues for getting their seats reserved and they can easily make reservations on any airline just from a single system. On the other hand, it also removed an extra burden from the Airline Department as most of the passengers and travel agencies use this service instead of making reservations from the counters.

Airline ticket agents may have additional duties, such as paging arriving and departing passengers and finding accommodations or new travel arrangements for passengers in the event of flight cancellations. General transportation ticket agents for any mode of travel sell tickets to customers at terminals or at separate ticket offices. Like reservation agents, they book space for customers. In addition, they use computers to prepare and print tickets, calculate fares, and collect payment. At the terminals they check and tag luggage, direct passengers to the proper areas for boarding, keep records of passengers on each departure and help with customer problems, such as lost baggage or missed connections.

Most Passenger Service Agents work at airport terminals.  As a rule, assignments are rotated, with agents either serving behind the ticket counter or at the boarding gate.  At the ticket counter, agents make and confirm reservations using the same equipment and procedures as those used by Reservations Agents.  In addition, they issue tickets, by computer or by hand, collect payments, and make a change. They must record all tickets sold and money exchanged and, at the end of the shift, prepare a daily cash report.  Passenger Service Agents also route and tag passengers' luggage for shipment on the plane.


When working at the boarding gate, agents check and collect tickets, issue boarding passes, and sometimes assign seats.  They make sure that flight attendants know about and have the equipment to handle special passengers' needs and requests; then they help these passengers on or off the plane. They may announce arrivals and departures, reschedule passengers when flights are canceled over the public address system, or process routine claims.  Agents at small airports may be required to load and unload baggage and to conduct air freight business.

Web Portal Software Key Functions


  • Real-time entry of flight reservations during telephone calls

  • Maintenance of returning customer database functions

  • Group charter reservations by date and time to dispatch fights

  • Assign pilots and plans to dispatched flights

  • Multi-leg flights with partial passenger list segment dropoff

  • Create various reports for process management

Revolutionizing Online travel

  • Multiple Sales Channels - B2C, B2B, B2B2C, B2B2B, Call Center, Front Desk .

  • Low cost of ownership .
  • Online Booking Engine - Flight,Hotel,Holiday Package,Car,Sightseeing and Transfers .
  • GDS, XML & Travel API Integration.
  • Complete booking management system.
  • Comprehensive reporting module.
Vacation Packages
Itinerary Creator

Break Through Features

1200000+ Hotels

50000+ Sightseeing

30000+ Car Booking Locations

900+ LCC & GDS Airlines

10000+ Holiday Packages

25000+ Airport Transfers

Let us put the #No.1 Cloud Solution

from IBM to work for you

Every project we take on starts with the aim of being our 'best yet', so you can be assured that our attention to detail and high quality work is present in every job we craft. We want our customers to be as excited and proud of the end product as we are, and we strive towards that goal every day.

Trawex Partners

Skyrocket your business growth with Trawex

  • Our products empower Retail Sales.

  • Analyzing your requirements, fulfilling your business objectives and providing
    you the right solution.
  • Our engineering team has a relentless focus on delivering a scalable and reliable
    technology platform.
  • Choose the right travel technology development service that fits your needs and business goals.
  • We Deliver the best of our firm to every client as cost effectively as we can.
  • We are excited about building strong relationships with everyone and we provide
    world class Support to our customers.

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Trawex helps travel agents and travel management companies address critical business challenges by combining industry knowledge, software engineering best practices and an agile delivery model. We reduce the time-to-market for new products and features, and improve quality with a cost-efficient approach.

Trawex is the world’s Leading travel technology company and we serve travel companies from all countries across continents. We are known for delivering premier travel solution system to our customers across multiple geographies like USA, Europe, India, Africa, Middle East and Australia and more . We have been able to provide our clients robust, secure and cost effective solutions. We deliver measurable results and will enable your growing business to generate greater returns on investment and higher business volumes. Our experienced team is perfectly set to help our Client to achieve their goals.