With our internet booking engine your company is able to provide to its customers with access to numerous wholesalers of various services and worldwide content through a simple XML Web Interface integration.
As a part of any online travel booking system, our reliable online reservation system supports travel companies to dynamically adjust prices and markup plans, to manage deposits and credit limits of contracts, to promote special deals in an effective manner, cancellation policies and fees.
A travel agency is one among the foremost important organizations within the tourism non-public sector that plays a big and crucial role within the entire method of developing and promoting tourism within the country or at the destination.
It’s an agency that packages and processes all the attractions, accesses, amenities and accessory services of a country and presents them to the tourists.
That’s why travel agencies are called image builder of a country. A prospective travel office is one that arranges travel tickets (air, rail, road, and ocean); travel records (passport, visa and elective documents for travel), convenience, entertainment, and alternative travel-related services from the important providers. It’s going to additionally secure travel insurance, foreign currency for the traveling individuals.
A travel agency could either be one among a sequence of shops or one operation. The work of the larger agencies is usually divided between completely different divisions, e.g. counter service, business travel, and exchange. In smaller considerations, every member of the employees can need to handle several aspects of the agency’s business.
Some agencies limit their activities to composition travel and/or holidays to a selected space, however most cater to a really abundant wider demand and fulfill all the functions associated with acting as an intermediary between the providers of holidays, transport, accommodation, etc., and the client.
Companies that deal only with business travel are known as Business Travel homes. They’ll even be chargeable for coping with the design, publicity, and bookings for trade fairs and conferences.
Travel agency sales clerks take bookings on behalf of tour operators, sell tickets for travel, build hotel bookings, take payments from the general public and provides recommendation, on sorts of holidays, ways of travel, passports, visas, travelers cheques, foreign currency etc., they have to possess a decent information of the product and destinations offered by the tour in operation and travel firms.
Managers and assistant managers are responsible for the day-to-day operations of branch offices. This includes staffing, marketing, and accountancy complaints, etc. travel managers should have professional qualifications and experience. In a little agency, preparing will most likely be at work. Large companies may offer a training program.
The main features of the travel agency business are;
An important link between the clients and principle suppliers
Ensure rapid travel service
Provider of authentic and reliable travel information
A social and continuous process
Early-stage of travel agency business
The successful execution of the tour marked the beginning of the establishment of modern travel agency in the world. In 1845, Thomas Cook led the primary large scale visit inside England by including some stimulation exercises in the tour package.
The objective was to enhance the value of the package and create a certain appeal. That railway journey to Liverpool from Leicester, Nottingham, and Derby was the first trip to making some profit. As long back as the 1880s, certain travel companies in Germany were accredited to sell train tickets.
However, the railway administrations didn’t make any provision for offering commission to those agents that means those agencies book the train tickets for the passengers for which additional service charges over and above the printed fare of the tickets.
In 1910, for instance, a well-organized travel agency in Germany could issue tickets for a round trip on Lake Victoria and organized a journey from Cairo via Aswan to Khartoum. Hence, the ticket included the cost of the porters and tent age to trek to reach the origin point of the river Nile.
In 1851, Thomas Cook promoted trips to the Great Exhibition in Hyde Park for 150,000 people from Yorkshire and the Midlands. In 1855, Thomas Cook's first continental tour was conducted. He directed two group tours from Harwich to Antwerp, at that point on to Brussels, Cologne, Frankfurt, Heidelberg, Strasbourg and, at long last, to Paris for the International Exhibition.
Trawex travel agency booking engine
Trawex Technologies is a leading IT company that helps companies manage a wide range of travel products—flights, hotels, and activities to offer packages, quotes, itineraries, launch marketing initiatives, process payments, and track the financial health of the organization.
We have experience in integrating many Travel XML suppliers to our OTA platform. We are providing online travel solutions and booking engines for travel agents. We integrate considerable real-time domain knowledge supported by strict quality control processes to convey business technology solutions across various technological stacks.
One of the major advantages of E-commerce is its faster processing method. E-commerce portal development offers an opportunity for the buyers to purchase and sells products and services online as opposed to going to the shops and choosing.
Trawex offers the most advanced travel agency booking engine for travel businesses of all areas and spreadsheets. While using our providers and services in your company, you can considerably boost your sales and extend your customer's database and sub-agent network within a short period.
The integration of our technological solutions in your organization is conducted within a few weeks and more importantly doesn’t demand an increase in staff members or physical expansion of your organization. Introduction to the e-commerce market has never been so simple and fast.
Trawex offers an online booking engine for a travel agent who allows booking flights, hotels, car rentals, holiday packages, and other products international.
Our online travel booking solutions aren’t meant only for online sales of travel products, but also for work inside your company. We provide both web-based solutions for cloud sales and client-based solutions for use by your staff and call center. No matter if you have an internet portal or need a new one, Trawex has a solution for you for all budgets and sizes.
Trawex helps travel agents to organize, automate and concentrate the working of their travel business with advanced technology so that they can control their travel business with ease.
Trawex implements sales automation, quotation sharing, payment scheduler, supplier management, invoicing and taxation. Also, Trawex helps to generate business by developing and promoting the website and improving its organization's reputation.
Features of Travel Agency Booking Software
Travel agencies have common work tasks and challenges, so the feature set for these systems are typically similar. Most booking engines include,
Central Reservation System (CRS):Like a hotel central reservation system, the CRS helps travel companies manage a wide range of product inventories, including flights, cars, buses, hotel rooms, activities, vacation package and other travel services. The CRS provides a connection to the Global Distribution System, or networks of travel service providers, to view and access the inventory of seller across the globe.
Web-based Booking Engine: A web-based booking engine gives make travel operators a portal to hold rooms, flights, and exercises directly from the travel agency site. These are usually customization so the widget can be branded to blend in with the rest of the company’s website.
Quote management: This feature helps agencies manage various combinations of reservations customers may choose and offer accurate quotes on-the-fly. It also allows agents to present multiple options for similar collections based on pricing and inventory of the hotels, airlines or activity suppliers. Users can save quotes for packages to compare later and create documents with itineraries and pricing to send to customers via email.
Customer relationship management (CRM): A CRM within the travel business helps firms track client contact information, travel and get history, loyalty program participation and more. CRM also plays an important role in segmentation for hospitality organizations, which helps identify their most lucrative and frequent types of travelers to optimize marketing efforts.
Marketing Management: Many systems offer tools to help advertise items in different manners: sharing promoting materials via web-based networking media channels, improving your webpage with website improvement devices and managing targeted email or SMS campaigns. Agencies can utilize these highlights to publicize limits and promotions.
Payment processing: Payments can be facilitated with an online payment processing feature, accepting all major credit cards and providing receipts and invoices. Engage customers in their native language and accept payments with various currencies to create a smooth booking experience.
Accounting: Manage your agency's financial health with accounts receivable and payable and track invoices for customers and suppliers.
Reporting: Reporting features allow users to collect and generate reports about sales, inventory, financial data, customers and more to spot trends that need to be addressed.
Benefits of Travel Agency Software
Align with CRM or ERP software
Boost overall travel agency sales
Offer marketing modules to optimize customer targeting
Track inventory and reduce errors or unnecessary duplicate pieces of data
Improve overall business processes
Facilitate the creation of loyalty or alternative incentive programs
Travel Agency Booking Engine
Trawex offers a travel booking engine that helps travel agencies maximize their online bookings while reducing their administrative costs. With our software, you can sell your travel products via multiple channels (B2C, B2B, and B2B2C) and efficiently control your operations through our advanced back-office automation module.
Our Booking Engines can be easily integrated with any third-party supplier(s) of your choice as well as your direct reduced inventory. Today most travelers have no problem booking their hotels themselves.
It’s so easy and convenient! There are price aggregators that give you the best price on the market in seconds, even tools that predict prices using historical data. There are even Chabot’s that do that for you. So for many people, human agents lose their appeal because they often use the same websites a client can comfortably use.
This isn’t ideal. When you’re using a specialized travel booking software, you get access to the back office and can connect your bookings to the accounting service, receive reports, create invoices, and much more.
In the travel industry, B2B selling is one of the most useful deals organizations and offers a chance to head out organizations to build their business into a worldwide market.
B2B travel agency booking engine is suitable for travel agencies, destination management business or travel corporations who have an oversized inventory for the travel-related product or having access to third-party supplier’s inventories that gives product at the best rates.
With the help of the B2B booking engine, travel products can be sold across the globe through the sub-agent network and increase sales of the business.
Our major B2B Travel Agency Booking Engines, for example, Hotel, Tour, Package, and Visa worked with every single essential instrument that empowers you to transfer your own contracted items, incorporate third-party suppliers, adjust pricing and mark-up at runtime, generate agent wise reports, map banners, incorporate business rules and easily take an insight into business sales.
From a responsive B2B reservation portal, your authorized agents can logon to your B2B portal, search and book products, add a mark-up and pay for booking online. From the Admin booking panel, they can view, email, or download booking vouchers or cancel the booking of their customers from any device at any time.
Trawex B2C Travel Agency Booking Engine enables your customers to directly book travel deals online without intervention of other travel agents or tour operators. We have XML integrations with over 50+ suppliers and counting more, which offers your customers a wide range of options to select from.
Clients can book international and domestic travel products using any device at any time. Our User-friendly and reactive online travel portal enhances your customers' booking experience.
You can combine multiple GDSs and third party suppliers XML/API for Flights, Hotels, Packages, Sightseeing, Transfers, Travel Insurance and Car Rentals to your online booking engine to sell multiple products under one roof.
Our B2C is an online travel booking engine that works across the global market and as the name suggest B2C is directly done between business and consumer. The B2C booking engine plan is a user-friendly interface where customers can also book as guest users in it.
Eventually, it helps the owner for developing their business online to acquire more bookings of hotels, thus gaining more profit which in turn enhances your business in the travel industry.
Likewise, in the B2C travel agency booking engine, it has a direct connection between business to the consumer who is the ultimate consumer of brands and services. We offer Booking Specials, Tours Package, End moment offers easy and simple reservations for hotels and safest payment options for B2C users.
This magnificent booking engine plan lets you grab B2C customers to make more sales. Finally, we analyze and Boost intuition into your online travel agency booking engine's growth. See which parts are selling more and twist your marketing operate accordingly to enhance and promote the travel products to end-users.
Must-have features to look for travel agency booking engine/software:
Flexibility and Scalability
Every travel agency and every other kind of business for that matter is separately unique in terms of its size, demands, and business operations. Your software needs to help you meet those operations and demands and to do this, it needs to be flexible and scalable software. Here’s some truth: travel customers crave flexibility.
What if they like the products that you are offering but they want to see another difference of that product that they can’t find on your website, for example, if you are unable to run that through your system, that’s a problem. In other words, your software system needs to be flexible enough to handle unplanned situations.
Besides flexibility, your software also needs to be expandability. If your business is going to grow and develop, your software needs to keep up with your business growth.
Customized Tour Packaging
The following thing your software needs to include is tour packaging.
Today, travel customers choose their accommodations, their activities, their goals, and so on.
What your software needs to do is customize tour packages to meet the requirements and command of your clients, by qualifying the clients to create a truly customized tour package. Otherwise, your client(s) may not be satisfied that they can’t make their travel packages for the holiday of their dreams, and they are going to move on.
One of the most important features that your travel agency software will need to have is booking management. You can probably relate to this, knowing how hard it can sometimes be to make a reservation.
What your software needs to be able to do is to track bookings from beginning to end, along with payment, path, vouchers, invoices, and quotations that are associated with those reservations.
You want your software to be fully automated so that you can provide your clients with all of the services that they are looking for as they go about booking reservations.
Quotation Management System
Good online quotation management software is another critical element to have in your software.
Generally speaking, a travel agent will need around one day to create a quote for a destination collection.
But if there are multiple destinations and different factors associated with those destinations, then the process can take much longer than that. To better engage your clients and lower your working time, you need an online quotation management system that would allow you to create a quote within a reduced amount of time (ideally one hour or less than that even).
This will allow you to create far more quotes in a day, which improves your agency’s planning and productivity.
Last but not least, it will be of great benefit and easy for your clients if your travel agency can offer them payment flexibility.
What this means is that you need to offer several different billing options and your software needs to be able to accommodate those options, whether it be by card, net banking, cheque, or cash.
Commonly, travel agencies would book the flights and hotel rooms for their clients, and collect information later after making their customers confirm the booking. But if you can offer your clients more suitable payment options, they will greatly appreciate it.
Benefits of Travel Agency Booking Engine:
Increase customer satisfaction: When software handles some of the mundane tasks of running a tour operation, you and your staff will have more time to focus on the people that count: your customers. Many tour operator software systems also allow for clients and guest feedback, helping you stay on top of any complaints, compliments or suggestions for improvement.
Avoid double booking: Tour operator organizes software can be a silver bullet for all of your scheduling trial, helping prevent double-bookings, among other things. The software is designed to track and control multiple concurrent schedules, and some even do so in cooperation with your third-party business partners. It can even help prevent no-shows by sending well-timed reminders to clients with upcoming trips.
Increase sales of value-adding services: With payment portals and click-to-add purchasing capabilities, tour operator systems can improve your sales performance by increasing the value of individual transactions. For example, when a customer is about to book their beach tour, the software can ping them with an offer to add on a dive trip or sink equipment rental.
Improve understanding into business activities: Ever surprise why a few customers appear to cherish the unique gives you offer on the web or through email marketing, while other customers just resolve to verify, they discuss in person? Tour operator software supplies the information and knowledge expected to identify patterns among your clients and answer questions like these.
Increase employee satisfaction: Tour operator software takes much of the busy work out of managing a tour operation. With less repetitive undertakings in the manner, staff can invest more time concentrating on clients and improving the business. It’s also worth mentioning that employees can become more engaged when they’re asked to do fewer repetitive mundane tasks.
In essence, the travel agency software you choose should help make your travel agency far more efficient and productive while simultaneously serving your customers well and hopefully keeping your overall cost of business operations down.
You won’t have to change your business model just because you’re using the software. If anything, the best software will enhance your travel agency and make things a better experience for your customers.
Travel Agency Booking Engine Key Features:
Search, compare and book more than 250,000 hotels from 50 vendors in our online ticket reservation system
Set competitive mark-ups and commissions and your own cancellation rules
Detailed hotel descriptions including mentioning of meals and other facilities
Administration module for management of the online bookings and travel agents
Printing and emailing hotel vouchers Possibility of printing and e-mailing hotel vouchers at any time of the day
Multiple languages and multiple currencies as per clients preference
What We Offer
Trawex platform currently empowers 1000+ customers across 4 continents, 10000+ bookings a day, 1000000+ travel searches a
day, across 200+ Suppliers, 600,000+ Hotels, 1000+ Airlines, 200,000+ Activities, 30,000+ Cruise Itineraries and much more for your brand.
Instant integrations with more than 100 suppliers that are integrated on demand.
A complete set of travel APIs that empower our clients to develop custom travel solutions.
A production-ready library of Modules that can be used as is or customized as per your requirement.
Faster Time to Market
Integrate suppliers in matter of few days. Over 100 suppliers maintained.
B2C / B2B
How We Engage
We Help Your Own Developers
Third Party API Integrations
Own Inventory Management System
Offer your Customers Unparalleled Content
Fully Managed Service
Comprehensive travel inventory management system
Customized Hosted Solution
Third Party API Integrations
Own Inventory Management System
Offer your Customers Unparalleled Content
Fully Managed Service
Comprehensive travel inventory management system
Off The Shelf
Pre-integrated suppliers to provide the best inventory and prices
Comes with Trawex APIs to build websites and apps in a fraction of time