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Travel Loyalty Program - Reward your passengers with a frequent flyer program

Our Travel Loyalty Platform solutions drive engagement for the world's biggest airline, hotel, and financial services loyalty programs.


What is a Travel Loyalty Program?


A travel loyalty program is a point/rewards-based system that allows companies in the travel industry to provide appealing rewards to their customers in order to influence consumer behavior and increase retention. Customers that sign up for a customer-centric travel loyalty program may take advantage of free flights, free stays, and other benefits provided by their travel service provider.

You must provide your consumers with accurate information about enrolling in and benefiting from the travel reward program you provide. Travel loyalty programs are designed customer loyalty programs that help businesses retain customers who travel. Consider the following benefits of travel loyalty programs that make them the must for you to consider a well-structured one established and executed for your travel business:

  • Increased Bookings

  • Reduced Costs

  • Gather Rich Data

  • Incremental Value


How Travel and Hospitality Loyalty Programs can increase engagement, improve profits and drive brand allegiance?


As travel and hospitality loyalty programs may be a critical driver in customer retention and creating patronage and loyalty, businesses can establish a robust loyalty program to target consumers in new ways and provide more personalized experiences.

Loyalty programs may be powerful tools for engaging both consumers and business customers. Airlines all around the globe have loyalty programs for B2B clients. The potential for using reward mechanics to generate affinity among corporate clients extends beyond the airline industry. Consider whether such techniques, when appropriately suited to your organization, might add value to its performance and generate customer loyalty.

By providing a range of earning and redemption options, our travel loyalty system assists businesses in engaging more customers with travel rewards and increasing reservations. A travel and hotel loyalty program are hugely beneficial. Customers may return to your establishment if you offer a variety of attractive rewards. It also helps to attract new customers, which increases hotel occupancy.

In today's competitive airline industry, airline loyalty management systems and frequent flyer programs have become important distinguishing features for airlines looking to attract new customers and maintain existing ones. 

As a result, airlines require loyalty management systems and services to recognize their consumers at each touchpoint, make tailored offers, and contact loyalty program members with the relevant information at the right time. It is an essential component of any airline's customer relationship management strategy.

In Travel & Transportation, a company’s success depends heavily on fulfilling its customers’ desires through loyalty programs. In dynamic markets, such demands might shift at any time. Companies require a program whose mechanics can be quickly, reliably, and independently adapted by their Loyalty department from a system supplier.


Benefits of Airline Loyalty Programs


A frequent flyer program is a customer loyalty program run by an airline that rewards consumers for their loyalty. Loyalty Management Suite allows quick, template-based connection for new partners in airline alliances, individual airline relationships, and non-airline partners from a variety of industries. 

Each partner can set their own collection, redemption, and billing rules and values. In addition, partners can manage their own program activities using the partner self-service portal.

We have extensive development, integration, and implementation experience, as well as the ability to offer speedier Air/Non-Air Partner onboarding via real-time inventory management. We have also enabled the addition of additional markets/geographies, resulting in a vast client base.

Trawex programs self-service software systems for websites, kiosks, and mobile applications. Our airline ticketing and booking solutions include boarding pass APIs for mobile check-in, baggage fees, in-flight amenities management, and airport transfer booking software systems.

We create solutions that take care of your frequent fliers and reward them for being loyal customers. With our cloud-based loyalty management solution, you can develop long-term relationships with your consumers. With our software, you can administer user-friendly and immersive loyalty programs that will promote consumer engagement and strengthen your marketing strategy.

Aside from booking flight tickets at the lowest possible price, passengers may also take advantage of loyalty points, special offers, discounts, and traveler-specific programs such as frequent flyer miles that airlines provide when booking through the flight booking engine.

Trawex is built with the objective of helping travel businesses drive predictable business performance with 100% control over operations, margins, and best-performing channels. Travel business rewards programs offer businesses a range of benefits that can provide an immediate impact on travel spending and budget; from tiered discounts on fares based on annual spending to travel credits and business points, that can then be allocated to individual travelers – to name a few.


Convenience while check-in


Since you joined an airline reward program, the airline has already recorded your information. When booking tickets and participating in activities that need you to enter personal information, your airline loyalty membership will save you time and effort.


In-flight services


A member of the loyalty program has priority on the flight over a non-member. In exchange for reward points, you can receive in-flight benefits such as more baggage, in-flight purchases, or unique services (miles). The amenities vary from one airline to the next.


Free seat reservation


The ability to reserve tickets is one of the benefits of airline loyalty programs. If available, you can get a preferred seat on priority.


VIP lounge access


Many airlines and hotels have exclusive partnerships as part of their loyalty programs. You may be able to get access to VIP lounges at airports in exchange for airline miles or loyalty points.


Increase in Brand Value


Airline Loyalty management solutions are increasingly becoming profit centers in their own right. By acquiring excess inventory from the airlines in which they operate, we assist airlines in managing their frequent flier programs (FFPs) as profit centers. Trawex contributes significantly to customer loyalty and brand value by maintaining good service standards.


Allow Professionals to Create and Implement Your Travel Loyalty Program


Trawex delivers the resources that airlines, travel companies, and financial services organizations need to engage more consumers and encourage them to spend more. Our travel booking platform helps you to generate new revenue to support your business goals.

Our loyalty solutions boost member engagement for airlines, hotels, leading companies, and agencies worldwide. You receive access to a comprehensive array of configurable accrual and redemption solutions with simple integration to our Loyalty Commerce Platform.

We provide a highly scalable and secure architecture to meet your ever-increasing needs. Its user-friendly architecture enables you to save DATA in a single secure location that you can access from anywhere in the world.

Loyalty programs based on traditional consumer frequent flier programs and customized to the particular behavior of businesses are helpful tools for engaging SMEs and establishing loyalty with an airline brand. Airlines may use a loyalty system to recruit new and retain existing customers, enhance service quality, and satisfy market demands.

With Trawex travel loyalty service, it becomes extremely easy to allure, attract, engage and retain your customer. We provide customized user-centric loyalty programs that will help your customers more efficiently. Our end-to-end airline loyalty management software addresses the complex loyalty management needs of airlines. 

A loyalty system captures all consumer data, which assists in the growth of an existing loyalty program and effective affiliate programs. Our loyalty system gives a view of customer loyalty management programs and establishes the infrastructure required for exploiting the client base with analytics and intelligent campaign management tools.

Our Travel Loyalty Management allows you to create and manage immersive, user-oriented loyalty programs that can help you improve both customer engagement and your marketing strategy. Loyalty Programs as a Tool for Building Relationships with B2B Customers: Airline Industry.

Trawex is one of the leading loyalty management solutions in the entire airline and travels IT market. We provide an end-to-end Loyalty Solution that drives Engagement, Growth, and secure Transactability

Our developers offer Departure Control System (DCS) software services such as check-in management, luggage tracking and management, standby and interruptions management, boarding management, ground handling management, and other operations.

We have listed the best features of the frequent flyer programs, according to customers. These features might be beneficial for your travel company, whether you are an airline, car rental company, bus operator, or travel agency.

Trawex is a travel agent loyalty platform that helps cost-effectively set up a loyalty program. It helps add customers to the loyalty program instantly after the installation of the loyalty software for travel agents. Travel agents can offer a convenient communication channel to their customers by allowing them to give feedback. 

Travelers can be given reward points on every tour purchased. The reward points can be redeemed on the purchase of future tours taken by customers. Sign-up and referral rewards can be given to get more customers added to the loyalty network. A loyalty software for travel agents can be used to track the delivery of great services, and to ensure that the customers feel satisfied.

If you are running an online travel business, you need to have a singular platform that provides an end-to-end solution for all your business needs. It is important that the technology you use to run your business, helps you run and grow your business by reinforcing your business priorities. 

Trawex has one of the most flexible loyalty rewards functionalities, that helps travel companies around the world, reward their best-performing agents. Over and above the booking engines, tour operator software, and supplier integrations, Trawex adds a layer of business-critical functionalities like Business Intelligence reports Secure Mid-office, and Loyalty Programs for Agents. 

You can create a highly flexible, customized rewards program for your travel business with Trawex. By empowering your agents to perform their best, Trawex gives your business the edge to create a strong, dependable agent network that will work for you.

Trawex loyalty software for travel agents can help implement these loyalty activities. It has various wonderful functionalities that will help your business retain and gain customers to reach its potential.

  • Add customers to the loyalty network from anywhere, anytime, as the software is cloud-based

  • Add various currency options to the loyalty program for getting payments and giving rewards

  • Allow customers to add money to their wallets to use for future tours

  • Create various tiers of loyalty

  • Analyze customer data to identify bestselling tours and understand what customers prefer

  • Easily send offer and promotion notifications to customers


Key Features


  • Complete customer profile across all systems

  • Advanced business rules engine

  • Enhanced partner management

  • Personalized communications

  • Embedded industry standard adaptors

  • Full integration

  • Multilingual support

  • Scalability

  • Complementing products – customer care layer


How would you use Trawex to benefit your airline service? 


  • Offer a robust frequent flyer program at a minimal cost

  • Reward passengers for flying with you and encourage repeat business

  • Encourage passengers to purchase upgrades and add-ons

  • Offer a tiered platform for various customer segments 

  • Stay connected to your passengers and inform them of special offers

If you need flexible software to create your loyalty program, try Trawex. We Create highly engaging airline loyalty programs - and much more - to raise awareness about your brand today!


What We Offer

Trawex platform currently empowers 1000+ customers across 4 continents, 10000+ bookings a day, 1000000+ travel searches a day, across 200+ Suppliers, 600,000+ Hotels, 1000+ Airlines, 200,000+ Activities, 30,000+ Cruise Itineraries and much more for your brand.

Inventory Consolidation

Instant integrations with more than 100 suppliers that are integrated on demand.

Travel APIs

A complete set of travel APIs that empower our clients to develop custom travel solutions.

Custom Modules

A production-ready library of Modules that can be used as is or customized as per your requirement.

Faster Time to Market

Integrate suppliers in matter of few days. Over 100 suppliers maintained.

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How We Engage


We Help Your Own Developers

  • Third Party API Integrations
  • Own Inventory Management System
  • Offer your Customers Unparalleled Content
  • Fully Managed Service
  • Comprehensive travel inventory management system
We help your own developers
Customized Hosted Solution

Customized Hosted Solution

  • Third Party API Integrations
  • Own Inventory Management System
  • Offer your Customers Unparalleled Content
  • Fully Managed Service
  • Comprehensive travel inventory management system

Off The Shelf

  • Pre-integrated suppliers to provide the best inventory and prices
  • Comes with Trawex APIs to build websites and apps in a fraction of time
  • World Renowned Reliability
  • Faster Time To Market
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Grow Your Business with a Powerful Online Engagement Platform and Experienced Travel Partner

You won't be going on the engagement journey alone. We're there as a partner to help, support and advise to ensure your ultimate success.

  • Online travel booking engine
  • Multiple sales channels - B2B, B2B2B, B2B2C
  • Centralised mid-office
  • Ability to connect multiple GDS, LCC, and third party APIs
  • Complete Reservation Management
  • Travel Agent Management
  • Transactional Accounting
  • Accounting System Integration
  • Comprehensive system to manage rates, discounts and allocation
  • Payment Gateway Integration
  • Multiple Supplier APIs
  • Add direct contracts
  • Redistribution API
  • Configure credit limit and deposits
  • Multilingual travel websites
  • Add offline travel bookings
  • Distribute white labels
  • Dynamic fare caching
  • Commissions and markup control
  • Advanced Reports
  • Manage multiple branches
  • Sub Agents can create and manage multiple branches and users
  • Optional cross selling platform
  • SMS gateway
  • Multi currency transactions for agents and suppliers
  • Business intelligence reports

Skyrocket your business growth with Trawex

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  • Analyzing your requirements, fulfilling your business objectives and providing
    you the right solution.
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