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Benefits of Central Reservation System, Online Reservation System - Capitalize On Bookings with the Fastest-Growing Channel

Trawex Central Reservation System, Online Reservation System allows you to increase booking conversion through special deals and up-selling, maximizing revenue generation for your organization.




Travel is one of the top business sectors. It utilizes multiple technological advancements and offers numerous benefits to both travelers and travel agencies.

One of the most widely used tools in the travel and tourism industry is the central reservation system, also known as the online reservation system. It has reshaped the whole travel industry.

The industry adopted the most notable reservation system known as the "Central Reservations System," which assists travel agents in accessing information about flight schedules, fares, and seat availability for specific flights on the selected route, etc. The Central Reservation system has made it quite easy to book and cancel tickets online.

Travelers are using the internet to schedule their vacations more than ever before. As a result, every travel-related business must work to build a strong digital presence. The CRS allows online travel agencies to collect data on airline, hotel room availability, and ticket availability in other modes of transportation such as buses or cars. 

Implementing the CRS increases the chances of working with a diverse range of distributors, modifying rates based on market conditions, streamlining all booking processes, and providing excellent customer service. With this evolution, we would see rapid expansion in technology provider approaches.

Trawex is shaping the future of travel technology by providing more choice and simplicity for travelers through continuous innovations. Trawex takes pride in being able to connect you with all of the major CRS systems.

We can help you find the best solution for your global travel business, no matter how big or small your business is. If you need any assistance in finding a travel business plan, our experts at Trawex are willing to assist you. 

If you are considering entering the travel industry or start a travel agency, it is necessary to understand the Benefits of Central Reservation System, Online Reservation System for the travel industry. It will help you to gain more website presence and sell your services effectively to travelers.


What is a Central Reservation System and why do you need it?


A Computer Reservation System (CRS) or central reservation system is an application system used to store data, retrieve information, and conduct air travel transactions. The system was originally intended for use by airlines, but it was later expanded for the use of travel agents.

A central reservation system (CRS) is web-based Online Reservation System used by travel agencies and travel management companies to collect and complete transactions involving air travel, hotels, car rentals, and other activities.

The primary goal of CRS was to make a one-stop service shop and eliminate physical and geographical distances between mediators and consumers. With universal coverage, these distribution systems provide information for airlines, hotels, car rental companies, travel agencies, corporations, and more.

The term CRS is no longer widely used because it is now part of a larger system known as the Passenger Service System (PSS), which includes CRS, an airline inventory system, and a departure control system (DCS).

A computer reservation system, also known as an online booking engine, is a website that allows B2C customers to book a variety of products such as flights, hotels, packages, sightseeing, transfers, and car rentals. It is linked to multiple GDSs and third-party suppliers for retrieving the worldwide content.


What are Some of the Basic Functions of Central Reservation System in the Travel Industry?


  • Displays travel services with prices and images

  • Inventory and reservation management

  • User-friendly reservation system

  • Online payment gateway integration

  • Customer data management

  • Email notifications

  • Booking cancellation and refund management


What are the benefits of Central Reservation System, Online Reservation System?




There are huge benefits to using a CRS that travel agencies can take advantage of. The impacts of central reservation systems (CRS) in the hospitality industry extend beyond efficiency in booking and reservation.

The CRS, in its simplest form, is a database that allows a tourism organization to manage its inventory and make it available to its distribution channel partners. The rapid growth in both tourism demand and supply over the last decades has shown that the tourism industry can only be accomplished by powerful software applications.

Airlines were the pioneers of this innovation, although international hotel chains and tour operators realized the importance and then adapted centralized reservation systems. The need for CRSs arises from the demand and supply, as well as the tourism industry's growth over the last few decades.

CRSs meet consumers' needs for easy access to transparent and easy-to-compare data on a wide range of destinations, holiday packages, travel, lodging, and leisure services, the actual prices, and availability of such services. The tourism industry uses CRS for inventory management and power distribution.

CRSs are used to endorse and control the major growth of tourism companies and destinations worldwide and can be explained as the "circulation system" of the tourism product.
CRSs enable tourism companies to control, promote and sell their products globally, thus allowing them to maximize their occupancy.

As you'll see, using a CRS is essential if you want to run a profitable business. The system will reduce uncertainty and unsatisfied guests while enabling you to gain more profit.


Here are few more Benefits of Central Reservation System, Online Reservation System?


  • All the services-related customer details such as Passenger Name Record (PNR) or Guest Name Record (GNR) are recorded

  • It can manage invoicing, accounting, customers, and quotas.

  • High-speed network of information infrastructure

  • Fare quote, ticketing, and voucher generating process

  • The system can also save customer-related data such as all services provided to a specific customer, payment type, service information, and so on.

  • CRS are web-based apps that save significant time on administration tasks.

  • Interfaces with technologies such as Amadeus, Travelport, and APIs/XMLs

  • Suitable for both B2B and B2C business models

  • It comes with a comprehensive admin console

  • Provides customized reporting


What are the Major Central Reservation Systems? 




Airline CRS 


The airline computer reservation system (CRS) is one of the most widely used tools in travel and tourism. The Airline Computer Reservation System is a global distribution system that operates to book and sell tickets to multiple airlines.

The airline computer reservation system is used to manage the booking system and to handle flight details, inventories, and prices. Airline CRS includes both the B2B and B2C interfaces through which users can book flights.

Trawex creates a game-changing Airline CRS based on next-generation distribution technologies, and it is among the most revolutionary flight central reservation systems on the market. The software dashboard has been designed to work on a desktop, tablet, and mobile device, giving you a responsive back-end control panel.

Trawex Airlines CRS connects and empowers you to sell your inventory across all B2B/B2C sales channels, including online travel agencies (OTAs). You can optimize customer engagement, distribution, and brand identity with our airline CRS.

It handles the entire booking process, from initial booking inquiries to the generation of tickets and vouchers. You can easily synchronize and manage your listing on a single website with our Airlines CRS. It also enables you to distribute exclusive deals and receive hundreds of direct bookings from all over the web.


Features of the Airline CRS System:


  • B2B - Travel Agents Reservation

  • B2C - End User Reservation

  • Management of booking cancellations and refunds

  • GDS Integration - Amadeus, Sabre, Worldspan, Galileo, Abacus 

  • An easy-to-use reservation system 

  • Inventory and booking management

  • Customer data management

  • Email notification

  • Online payment gateway integration


Hotel CRS


Hotel CRS is a hotel reservation system that manages hotel details, room inventory, prices, hotel availability, and real-time booking.

The Hotel CRS model has evaluated booking and made it simple to book hotels using the best search filter options. It also makes it easy to manage price rates and add markup functionality from global suppliers. It easily manages room reservations.

The hotel CRS system, or best known as a central reservation system, allows all various types of hotel groups and chains to maintain complete and unified control over their booking and online inventory distribution.

The CRS collects inventory from the PMS and then distributes rates and availability in real-time to direct and third-party channels, such as the hotel's website booking engine and call center (direct channels), as well as channel managers, OTAs, GDS, and Metasearch (third-party channels).

A CRS enables hotel managers to manage and organize their online and offline sales by allowing them to upload room rates and occupancy rates that can be easily displayed from their sales channels.

This product will benefit property owners who can sell their property online or through a website. Hotel managers will be given an Admin Control Panel where they can load room types and rates as well as control the content of their hotel profile, from descriptions of facilities and services to images.

The Hotel Central Reservations System software is API-enabled and has fast response times. The scalable design of this architecture guarantees that all you need is to bring in place to actually meet, individual needs of the organization.

Trawex offers a CRS (Central Reservation System) that stores and distributes information about resorts, hotels, and other accommodation options. In addition, the CRS hotel system enables hotel chains to gain chain-wide direct bookings, improve guest experiences, and streamline operations.

Keep your entire hotel portfolio accessibility, rates, and inventory centralized and organized. Trawex CRS provides the essential capabilities required to manage hotel distribution and merchandising.

The hotelier can use the CRS system to automate updates to their availability, rates, and other details. In a nutshell, Hotel CRS acts as a hotel's central reservation system, allowing travelers to search for and book more hotels.


Features of Hotel CRS System:


  • User-friendly system

  • Mobile-friendly design

  • Fast booking system

  • Fully customized system

  • The easy hotel search option

  • Payment gateway integration

  • Multilanguage and Multicurrency support

  • Quick customer support


Car CRS 


Car CRS is sophisticated online reservation software for car rental agencies, vehicle operators, and small to large car rental companies.

Car CRS is a comprehensive collection of car rental portals, booking engines, end-user and mobile apps, and fleet management modules. It's a secure platform that offers a quick and simple way to manage car rentals as well as advanced online car CRS.

Trawex builds a web-based and customizable car rental booking system as well as mobile applications for car rental companies, travel agencies, travel companies, and tour operators. Our car rental system helps in managing online reservations and your entire fleet, all from a single control panel.

We provide the best online car reservation system with real-time connections to top car rental suppliers. We deliver the Car Rental Booking System to simplify your car rental business with a fully customizable booking system.

Our car rental CRS allows customers of car rental companies and agencies to book car rentals online at real-time rates and instant confirmation. The CRS provides users with complete control over their inventory distribution.

You can configure details for all cars in your fleet, pick-up locations, rates, and availability for each car, promotions, and details for all car rental operators you collaborate with. The CRS has a built-in Extranet that allows operators to log in and manage the inventory on their own.


Key Features of Car CRS System:


  • Online car rental software

  • Easy management of booking and quotation

  • Car control and security

  • Customer service

  • Customization

  • Reporting

  • Cost Saving


What We Offer

Trawex platform currently empowers 1000+ customers across 4 continents, 10000+ bookings a day, 1000000+ travel searches a day, across 200+ Suppliers, 600,000+ Hotels, 1000+ Airlines, 200,000+ Activities, 30,000+ Cruise Itineraries and much more for your brand.

Inventory Consolidation

Instant integrations with more than 100 suppliers that are integrated on demand.

Travel APIs

A complete set of travel APIs that empower our clients to develop custom travel solutions.

Custom Modules

A production-ready library of Modules that can be used as is or customized as per your requirement.

Faster Time to Market

Integrate suppliers in matter of few days. Over 100 suppliers maintained.

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How We Engage


We Help Your Own Developers

  • Third Party API Integrations
  • Own Inventory Management System
  • Offer your Customers Unparalleled Content
  • Fully Managed Service
  • Comprehensive travel inventory management system
We help your own developers
Customized Hosted Solution

Customized Hosted Solution

  • Third Party API Integrations
  • Own Inventory Management System
  • Offer your Customers Unparalleled Content
  • Fully Managed Service
  • Comprehensive travel inventory management system

Off The Shelf

  • Pre-integrated suppliers to provide the best inventory and prices
  • Comes with Trawex APIs to build websites and apps in a fraction of time
  • World Renowned Reliability
  • Faster Time To Market
  • Best user experience with 99.9% uptime
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Grow Your Business with a Powerful Online Engagement Platform and Experienced Travel Partner

You won't be going on the engagement journey alone. We're there as a partner to help, support and advise to ensure your ultimate success.

  • Online travel booking engine
  • Multiple sales channels - B2B, B2B2B, B2B2C
  • Centralised mid-office
  • Ability to connect multiple GDS, LCC, and third party APIs
  • Complete Reservation Management
  • Travel Agent Management
  • Transactional Accounting
  • Accounting System Integration
  • Comprehensive system to manage rates, discounts and allocation
  • Payment Gateway Integration
  • Multiple Supplier APIs
  • Add direct contracts
  • Redistribution API
  • Configure credit limit and deposits
  • Multilingual travel websites
  • Add offline travel bookings
  • Distribute white labels
  • Dynamic fare caching
  • Commissions and markup control
  • Advanced Reports
  • Manage multiple branches
  • Sub Agents can create and manage multiple branches and users
  • Optional cross selling platform
  • SMS gateway
  • Multi currency transactions for agents and suppliers
  • Business intelligence reports

Skyrocket your business growth with Trawex

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  • Analyzing your requirements, fulfilling your business objectives and providing
    you the right solution.
  • Our engineering team has a relentless focus on delivering a scalable and reliable
    technology platform.
  • Choose the right travel technology development service that fits your needs and business goals.
  • We Deliver the best of our firm to every client as cost effectively as we can.
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