Travel CRM - Travel Management Software for Travel Agents & Tour Operators

Why embracing Travel CRM will be a win for travel agents?

Travel CRM is Customer Relationship Management Software that assists travel organizations in managing leads, streamlining follow-ups, responding to enquiries, and having quality conversations with customers to develop strong customer relationships and increase sales.

Travel CRM software is essential for anyone who wants to create a travel business and work without losing money. The travel CRM software can manage the complete process of various activities and future bookings. Travel CRM enables you to streamline your marketing chores while increasing the number of bookings.

Travel CRM Software is a client relationship management system that enables travel professionals to keep in touch with their clients and market their services. Increase the customer interaction of your business with the help of CRM.

Travel CRM (Client Relationship Management) software assists travel and tourism businesses in managing their customer connections from a single cloud suite.

The travel agency CRM aids in enhancing client retention and sales. The travel CRM software covers all aspects of the travel and tourism industry. It contains travel agents, tour operators, hotels, activity managers, and destination service agents.

One of the primary benefits of adopting a Travel CRM is that it will make your day-to-day tasks easier and more efficient. CRM for travel agencies can be used to generate data, run marketing campaigns, generate reports, automate sales, and manage customer interactions.

Travel CRM software can assist travel agencies in generating sales leads, marketing their services to clients, and better planning their business strategy.

There are two different types of Travel CRM: 

B2B Travel CRM: B2B Travel CRM can be used for travel companies that work with partners, resellers, and other travel agents. This type of Travel CRM is specifically created for B2B interactions and updates.

B2C Travel CRM: B2C Travel CRM is for businesses that interact with end users or travelers. Using a B2C Travel CRM ensures that the traveler gets updates and alerts during their trip. This simplifies the procedure and makes it easy for the travel agency.

Who can use our Travel CRM?

Whether you are a start-up, a small business, or an industry leader, Best Travel CRM increases transparency, improves communication with customers/prospects, optimizes sales growth, and simplifies travel business procedures. 

Trawex offers the best Travel CRM Software for travel companies to automate day-to-day operations including lead management, query response, follow-ups, and automated email to enhance business leads and sales productivity.

Our Travel CRM system is a comprehensive solution for any travel sector; it organizes an end-to-end process that meets all of the requirements of any travel agency CRM or Travel CRM.Whether you are a startup, a small business, or an enterprise in the B2B or B2C space, our Travel CRM enhances customer interactions, optimizes sales performance, and simplifies travel business processes.

Our Travel CRM system, which is built specifically for travel agencies, includes functions that are aimed at meeting the needs of travel and tour companies. 

In the travel sector, our Travel CRM solution is essential. Small and big businesses alike utilize customer relationship management software to improve their sales, marketing, and customer service operations.

Our CRM solution helps travel companies stay connected with clients while also reducing operations and enhancing profitability. It also makes it easier for travel agents to engage with customers. Customer-related activities can be easily edited, saved, or updated, enabling you to keep track of all customer activity.

A CRM system designed exclusively for travel agencies has capabilities that cater to the demands of the travel agency. Other benefits of travel CRM include the ability to easily organize information, implement international communication, and automate operational procedures.

By incorporating a Customer Relationship Management (CRM) system into the travel agency you’ll be able to enhance the service you provide to your clients.

Our award-winning, useful Travel CRM platform provides everything small and large-scale business operators need to run their back-office and sales activities in a centralized system. With our travel agency CRM, tour operators can get an entire 360-degree customer view.

What set our Travel CRM System apart?

• Efficient reporting system

• Efficient task management features

• Filtering feature that helps to organize key tasks

• Easy to understand interface

• Integrated time monitoring system

• Customizable email notification

• Configurable application

• Folders to group tasks

Benefits of CRM In the Travel Industry

Customer Relationship Management

An organized database that provides agents/sales managers with all of the data they need to engage with customers, provide better discounts, and hence increase sales.

Inquiry Management

Travel agency CRM software is a useful platform for incoming queries. It enables businesses to track and get all important client information in real-time. Furthermore, this software allows you to easily assign inquiries to any user. It also includes managing important contacts and facilitating future relations.

Manages Tasks and Follow-ups

Travel Agency CRM software enables agents to track prospective consumers. It aids in the recording and tracking of all consumer interactions. This software provides instant alerts and reminders for the actions required to be taken by the agents. CRM also ensures constant communication and customer follow-up.

Multiple Login

Travel agency CRM software allows each agent and sales executive to connect from anywhere with their credentials so that they can check their full details in real-time. It is a fully cloud-based app that enables agents to check in to their accounts at any time to enhance interactions.

Special Occasion Reminders

Delight your consumers to retain future business and relationships. The travel CRM enables businesses to easily manage all reminders. This software manages all personal client information, such as birthdays and anniversaries. CRM successfully delights customers.

Travel Agency CRM Features Insights:

100% cloud-based 

Our CRM is fully cloud-based, allowing you to easily use Travel CRM from anywhere.

Booking Management

The most user-friendly interface for managing bookings from the start date to the travel date.

Multi-Currency

Our CRM supports multi-currency, so you may send invoices in the currency you need.

Lead management 

Boosts sales by managing all leads in one place.

Invoice Management

Create unlimited invoices, Record, and View receivable amounts. Invoices are specifically made for travel businesses.

Contacts Management 

Store an infinite number of contacts by category, such as tours, flights, hotels, and cars.

Staff Management

Create an infinite number of users in CRM, manage users, and assign leads.

Itinerary Builder

Create an infinite itinerary and send it to the consumer through email.

Analytics and Reporting

Smart reporting solutions that generate reports based on logic and situations.

Travel Plans Management

Manage the customer's travel criteria and schedules, provide details for co-travelers, select travel dates, and get the best deals.

Email & SMS Integration

Integrate an official email ID to send information and proposals to customers. SMS integration allows you to remind your contacts about key events, meetings, specials, and discounts.