Hotel CRS - Maintain Hotel Data, Room Inventory, Rates, And Hotel Availability To Manage The Reservation Process

Why Hotel CRS is important in the hospitality industry?

If you want to build your hotel presence and enhance customer service, you must use hotel CRS for your hotel.

The hotel industry uses a platform known as Hotel CRS, to centralize reservations, distribution, pricing, and inventory in real-time. It integrates and consolidates data from the property management system and other distribution channels into one platform, making it a crucial tool for streamlining the operational procedures involved in running a hotel.

The CRS hotel system also helps hotel chains in obtaining chain-wide direct bookings, strengthen the guest experience, or even increase operational efficiency.

Additionally, CRS offers data on hotel room prices and availability for many other distribution channels, including booking engines, GDS, third-party websites, OTAs, and more. 

Through CRS, business owners and front office managers can easily alter and manage the price of hotels.

A Hotel CRS is used to maintain the booking details and to retain hotel information, room inventory, and rates. A CRS handles hotel room rates and accessibility for various distribution channels such as GDS, booking engines, OTA, third-party websites, and so on.

The hotel CRS software provides guest profiles, bookings, tariff and inventory control, groups and blocks, data management, global circulation interface, reporting, and PMS interface.

The hotelier can automate the update of their availability, pricing, and other data by using a CRS tool. In short, as Hotel CRS works similarly to a hotel's central reservation system, it enables travelers to search for and book more rooms more effectively. Keep your entire hotel portfolio accessibility, rates, and inventory organized and centralized.

Why choose us for the best Hotel CRS System?

Trawex develops Hotel CRS(Hotel Central Reservation System), which helps to manage hotel booking and maximize hotel reservations to enhance the customer experience.

Trawex provides a complete Hotel Booking Solution with all the functionalities you need to fully implement, manage and distribute your hotel inventory through multiple online channels to your B2C and B2B clients. For consolidated rates, it interfaces with both your inventory and XML suppliers.

We have an experienced developer who develops the best Hotel CRS System - Hotel Central Reservation System which is seamlessly integrated into travel agents' exciting travel portal and also easily integrated with multiple suppliers from the global market and provides the best online hotel booking system experience to travel agents.

Our Hotel CRS is multi-tenant inventory management and distribution system for hotels, offering hotel room pricing and availability for a wide range of channels such as the GDS, third-party websites, brand websites, etc. It enables hotel inventory management from a single interface for both intermediaries and property owners.

Among other functionalities, the CRS can distribute room allocations of single properties or on the hotel chain level. Furthermore, rates can be controlled and availabilities in the inventory distribution channels can be monitored. 

How can our Hotel CRS boost your hotel efficiency?

A Hotel CRS can take your hotel business to the next level by generating profits, revenues, occupancy, and customer satisfaction.

The Hotel Central Reservations System is API-enabled and has quick response times. The customizable layout of this design assures that everything you need is brought in place to meet the real-time, individual needs of an organization.

A hotel CRS system enables hotel chains and groups of all shapes and sizes to maintain complete and centralized control over their online inventory distribution and booking processes. The CRS hotel system also aids hotel chains in enhancing the guest experience, streamlining operations, and gaining chain-wide direct bookings.

With excellent search filter options, the Hotel CRS System checks hotel reservations and allows you to easily book hotels. It will simply show all real-time hotel data, rooms, accommodations, and rates to create a simple customer experience. It also enables simple price rate management and the addition of markup features from global suppliers.

Essentially, the hotel CRS software takes inventory from the PMS and then distributes rates and availability in real-time to direct and third-party channels, including the hotel's online booking engine and direct channels, as well as channel managers, OTAs, GDS, and Metasearch (third-party channels).

CRS software enables and updates the details of the hotel applicable to the rates and inventory so that hotels can manage the online booking in real-time.

The hotel software will transfer the booking data in real time from the PMS (Property Management System) to the distribution channels. This enables the hotel to reach out to guests via different channels.

Customers benefit from the CRS system since they can cancel their booking at any time; they can also search for desired rooms based on location. With this technology, you can surely connect with more distribution networks, simplify your bookings group, sell more rooms, and increase your bottom line.

Trawex develops the best hotel CRS system that helps B2B and B2C companies. We create the best Online MetaSearch Hotel CRS System that allows you to find hotels in less time.

Our Central Reservation System (CRS) allows you to manage all of your bookings in one place. It allows hotels and chains of all sizes to consolidate their booking and online inventory.

Here is the list of reasons to choose our Hotel CRS System.

• A CRS solution specifically tailored for your needs, now and into the future

• Coverage of all demand channels, such as online travel agencies (OTAs) and global distribution systems (GDS)

• Integration with the hotelier's direct booking engine

• Certified integration with popular PMS, RMS, and channel managers

• 24/7 tech support and account management

Some of the primary functions of Hotel CRS as below:

• Fully scalable and versatile for expanding businesses.

• A platform that is simpler to use.

• Manageability of rates, availability, and content or details from a single access point.

• Connectivity of hotels to GDS, online travel agents as well as mobile booking engines.

• Multiple distribution networks emphasized channel manager usage.

• Central reservation systems assist you in optimizing your hotel business.

• A central reservation system can help you get more bookings, which implies that you will have a higher occupancy rate, as well as higher revenue and profits.

• It can also reduce the costs for any hotel or accommodation provider by offering them an easy process for making bookings and reducing the number of calls received from customers looking to make a booking.

• The automated process has become more efficient, allowing more time for handling other aspects of the business like marketing campaigns or new product development initiatives.

Benefits of Hotel CRS:

• Keep track of reservations- Hotel CRS allows you to handle bookings and synchronizes them in a single platform, preventing both overbooking and double-booking. If you have numerous properties and distribution channels, this is especially useful. By streamlining the reservation, you can concentrate on increasing the revenue per hotel room.

• Ease of distribution- With so many channels now available for your distribution channels, a centralized system can make the process easier, plus it can boost your visibility on these channels by broadening the range of platforms you can sell rooms on. A CRS connects your rates and accessibility among all channels so that you can have enhanced exposure to potential guests by having a greater online presence.

• Easily adjust rates and availability- Revenue managers are increasingly looking to upgrade prices based on the market, and with a hotel CRS, this can be easily managed. They can quickly adjust prices that will be conveyed across the distribution channels to ensure rate parity.

• Multiple bookings - This type of software can be used to manage group bookings for weddings, banquets, and other business events, as well as hotel allocations. By having the ability to take care of multi-room bookings, you can make sure to create room blocks and update accessibility in real-time, to avoid double bookings and enhance room sales.

• Manage cancellations and refunds- When a guest makes a booking and then cancels, it’s essential to have software that will help you release this room and make it accessible in your different distribution channels. Most of these kinds of platforms have able to manage payments, so you can not only automate the refund but also then update accessibility across your distribution networks.

• Increases efficiency- A CRS reservation system enables hotels to allocate their rates and inventory, as well as receive a booking, through a unified system hotel only needs to input rates and manage inventory through one backend rather than manually updating rates across various channels. Even though hotels can connect their PMS for channel distribution, CRS businesses usually can integrate with several partners and channels (such as GDS and call centers), giving hotels a wider reach for less cost.

• Increases distribution- By connecting hotels to a vast network of travel distributors, a CRS reservation system enables the hotel to connect with a range of sellers (OTAs, travel agencies, consortia, etc.) in a wide range of international markets.

• Delivers insight- A CRS provides hotel revenue managers with a bird's-eye view of their pricing and inventory allocations among all distribution networks, letting them adapt quickly to market changes as needed.

• Save Time and Increase Profits- A remarkable additional benefit of using a Hotel CRS is that it boosts productivity and revenue, especially when powered by a cloud-based solution. Using a cloud-based system allows you to access your property management system at any time, even if you're thousands of miles away from your business, making your life easier.

• Increase Your Occupancy Rate- A hotel CRS can help you increase your occupancy rate by converting visitors into customers. Since the majority of the customers use the internet to find accommodations, providing the ability to take bookings directly from your website without any hassle can significantly boost your occupancy rate.

Features of Hotel CRS:

• CMS System- The CMS system linked with hotel CRS allows the admin to handle the hotel information, contents, rates, and availability from one single access point.

• GDS system connectivity- The Hotel CRS is designed to further interface with the main GDS systems as well as mobile booking engines.

• Reporting Module- Hotel CRS reporting module is really important and calls for several standard reports. System reports can be run on a daily, weekly, monthly, or annual basis, as well as occasionally on a need-based request. Some of the basic reports include expected arrivals, booking, property forecasting, property details, agent activity, and daily booking activity overview.

• Online Search and Bookings- The Hotel CRS software offers a single search engine interface where the contents of hotels, motels, apartments, hostels, and their associated information, such as room availability, address, phone, fax, sight-seeing information, room services, other customer feedback, features, pick-up, and drop-off service, transfers, cab bookings, city tours, videos, images, Google Maps, and other tourist information, can arise along with hotel brands. This enables travelers to make reservations using several payment gateways.

• Channel Manager- When your hotel CRS is associated with various distribution channels it takes a lot of effort to manage the inventory and rates allocated to each distribution system individually. As a result, a channel manager makes it easier for each CRS system to automatically manage pricing and inventories.

• Payment Gateways- Payment gateway integration in the CRS system help travel agents and customers to book hotels and rooms through the agent’s deposit account or e-wallet facility. Subagents can enter a specific amount of money into their deposit accounts to manage reservations from the online booking system through the staff.