WhatsApp Booking Engine
Explore. Book. Travel – All on WhatsApp.
Enhance customer interaction, manage booking with ease, and provide consumers with instant assistance using Trawex's WhatsApp Booking Engine, designed specifically for the travel and tourism sector.
Scale Your Travel Business Globally with WhatsApp Automation
Integrate a WhatsApp Booking Engine to simplify customer interactions, enable real-time support, and increase bookings—right from the world’s most popular messaging app. It's the smart way to boost engagement and scale your travel business worldwide. Trawex provides a powerful WhatsApp Booking Engine designed to help travel companies connect, convert, and grow with ease.
The Role of WhatsApp Chatbots in Redefining Travel Agency Operations
Offer quick responses to customer queries and boost engagement across all time zones.
Streamline the reservation process with fast confirmations and real-time availability.
Enable fast, encrypted payments with integrated gateways for secure transactions.
Deliver tailored travel recommendations based on customer preferences and history.
Share booking updates, reminders, and follow-ups immediately via WhatsApp chat.
Our WhatsApp Booking Engine will help you:
Maximize the efficiency of your booking procedure
Increase client interaction with quick responses
Boost confirmed appointments via automated reminders
Save time with smart, automated workflows
Allow customers to book anytime, directly via WhatsApp
Reduce manual errors and missed opportunities
Easily include bookings in your existing systems.
Benefits of WhatsApp Booking Engine
Faster travel bookings through automation
Use built-in WhatsApp chats to instantly confirm flights, hotel reservations, tours, and transfers.
24/7 customer support via WhatsApp
Stay connected with travelers anytime — before, during, and after their journey.
Send tickets, vouchers, maps, and more.
Share e-tickets, itineraries, Google Maps links, travel documents, and multimedia easily.
Real-time travel updates and alerts
Instantly update travelers about delays, gate changes, weather conditions, or schedule modifications.
Personalized messaging at scale
Use templates to send customized deals, reminders, and travel tips to individuals or groups.
Seamless interaction with your booking system
Connect your existing booking platform to WhatsApp for a smooth, end-to-end experience.
WhatsApp Use Cases for Travel & Tourism
Leverage WhatsApp to simplify bookings, enhance customer service, and deliver real-time travel updates.
Flight Booking Confirmations & Live Status Updates
Send travelers an instant, branded WhatsApp message confirming their booking with complete details — including PNR, flight times, and seat information. Provide them with up-to-date information on cancellations, gate changes, and delays.
Hotel Booking Confirmations & Pre-Arrival Reminders
Easily confirm hotel reservations with details like room type, booking reference, check-in/out times, and hotel amenities. Send friendly reminders or check-in instructions a day before arrival for a seamless guest experience.
Tour & Activity Booking Confirmations
Instantly confirm bookings for tours and activities, including all necessary details, such as time, location, inclusions, and important guest instructions.
Airport Transfers & Ground Transport Coordination
Share confirmed transfer details such as vehicle type, driver contact, and pickup instructions. Use live location sharing and automated trip status updates for hassle-free coordination.
Itinerary & Travel Document Delivery
Provide complete travel itineraries, e-tickets, and travel documents (PDFs, images, links) securely via WhatsApp, ensuring travelers have access anytime, anywhere.
24/7 Customer Support & FAQs
Allow automated or live-chat support to manage customer queries, provide quick responses, and solve issues in real-time — from lost luggage to visa details.
Real-Time Alerts & Notifications
Keep travelers updated with proactive alerts for weather conditions, safety advisories, local events, or changes in itinerary.
Upselling & Cross-Selling Opportunities
Send personalized offers for travel insurance, seat upgrades, extra baggage, city tours, or restaurant deals — directly in the chat window.
Feedback Collection & Reviews
Automate the post-trip experience by collecting feedback or review requests through WhatsApp. Enhance your brand reputation and service quality effortlessly.
Features of WhatsApp Booking Engine
Real-time travel updates
Notify travelers instantly about delays, cancellations, or gate changes.
Automated customer support
Use chatbots and templates to handle FAQs and booking inquiries 24/7.
Multi-language Support with Secure Multi-currency Payments
Connect with travelers worldwide by communicating in their preferred languages and offering safe, hassle-free payments in multiple currencies.
Analytics and reporting dashboard
Track response times, customer satisfaction, and conversion metrics to optimize performance.
Travel document sharing
Send itineraries, travel policies, invoices, vouchers, and e-tickets with ease.
Secure communication
End-to-end encryption guarantees that all traveler information is kept safe.
Multimedia-rich messaging
Send interactive messages with buttons, images, maps, voice notes, and links.
Launch Your WhatsApp Booking Engine with Trawex in Just 4 Easy Steps!
Share Your Business Details
Send us your basic company information, including your travel domain, business type, and preferred WhatsApp number — we'll get the setup rolling.
Establish a Booking System Connection
Trawex incorporates your existing booking platform (flights, hotels, tours, etc.) directly into WhatsApp, enabling real-time search, booking, and confirmation.
Customize Your Chat Flow
We’ll help you design automated chat flows — from FAQs to booking journeys — complete with message templates, menus, and payment options if needed.
Go Live and Start Booking
Once tested and approved, your WhatsApp Booking Engine goes live! Start using chat to take reservations, send confirmations, and delight clients around the clock.