More and more people are choosing to go with websites that enable them to book online, which is exactly why you need to get your site set up with its very own online reservation system.
An online reservation system is primarily software used by any business taking bookings for their services and products. It is a flexible tool that caters to the needs of all businesses like gyms, counseling centers, online tutoring classes, interview scheduling, etc. The bookings and payment are just a click away.
In essence, an online reservation system can be integrated with your website or social media page easily, through which customers can visit the page, explore your services, and can book when and how they want it delivered. The booking is fulfilled when the payment is made. Furthermore, confirmations and reminders are sent via mail and the system can be easily integrated with the calendar.
It's now critical that every business has a recognizable online presence, no matter its sector. Not only does innovative technology help businesses get found online, but it also helps them easily convert visits into revenue through an online reservation system.
Trawex is a real-time online reservation system that helps hotels, motels, and other properties to get an online reservation for rooms & beds. It is a complete online reservation system for travel agencies & portals and an Integrated internet booking engine.
What Are The Benefits Of Online Reservation System?
Increase your bookings: The online reservation system makes your business convenient to the customer 24/7. So, whenever they want to make an appointment or book services, they can do it. Your trouble-free accessibility to the customer increases your bookings.
Save time: The software saves time for both the business and the user. You don't have to use a dedicated resource to take the reservations and organize the schedules based on the booking. When the reservation system is integrated with queue management software, all tasks like reservation, appointment scheduling, and queue management will be automated. It will free up a lot of time for you employee so that they can focus on other productive tasks.
Increase efficiency: As the complete reservation process is automated, the opportunities of manual errors like making two bookings at the same time or mixing up schedules are reduced. The booking system improves efficiency and productivity.
Reduce no-shows: The online reservation software can be configured to send reminders and notifications, which will significantly reduce no-shows.
Integrated payment system: A payment system integrated into the reservation software will make booking and payment collection simple and efficient. If you can customize the software to calculate offers, deals, and discounts, then it becomes even more effective. As most people utilize digital payment methods, having an integrated payment system will surely advantage your business.
Get data insights for analysis: Businesses that make the right use of data are fast developing. The software system can be used to capture information like best reservation times, booking details, and so forth that can be used to analyze customer behavior and understand trends. transforming the data into valuable information can help expand your business.
Why Should You Use An Online Reservation System?
Today an increasing number of businesses are realizing the benefits of having their own online reservation system built from scratch. Online reservation systems are not just for large businesses, but SMEs and freelancers too.
Trawex – the leading online scheduling software – saves organizations time and money, while boosting efficiency and customer satisfaction.
Trawex is a booking, reservation, scheduling, or appointment online software that grows the productivity of your business.
Trawex is an end-to-end reservation solution for tour and activity operators to be able to run their businesses on and off their mobile devices.
A wide range of online reservation system features gets you higher revenues by allowing your guests to avail of special offers, promo codes, and the ability to do group bookings.
Our efficient reservation software will have essential features such as an integrated calendar, mobile interface, automated notifications (message/email), online payment options, channel management, and reporting options.
We offer the best online reservation system that can be customized to suit any business. Our online reservation systems are designed to provide all the features of self-service portals.
Our online bооkіng ѕуѕtеmѕ рrоvіdе all fеаturеѕ of ѕеlf-ѕеrvісе роrtаlѕ. Users bооk ѕеrvісеѕ bаѕеd on the ореn dаtеѕ ѕuggеѕtеd by the ѕуѕtеm.
Trawex is designed for businesses that want to increase their growth, client accounts, and efficiency.
We give your customers a way to sign up for their next visit on their own. Clients can see your availability and select what works best for them.
Our world-class, customizable reservation and online booking software can combine right into your own website, or be used stand-alone.
User Roles In Online Reservation Booking System
Here you can find user customization that allows them to have certain privileges and grant access to the system features and functionality. There are three user levels within the ticket reservation system: User, Agent, and Administrator. Let’s take a look below:
Users have basic permissions in the ticket reservation booking system, can search the desired destination, select a seat and make a payment in one click.
Agents are users who can handle the functionality and have access to all features within the system.
Administrator is able to handle every aspect of the system, has visibility to all features, and changes system settings.
Why Is An Integrated Online Reservation System Important?
There are many advantages to using an online reservation system, below we listed some of the main reasons why you should definitely have an integrated online reservation system for your hotel’s website.
Integrates with your Property Management System (PMS): Integrating your PMS is not only important but much easier when done with the right online reservation system. Since a PMS application provides numerous supports to your business, including room availability, direct bookings with the front desk, sales, reporting, and much more.
Help drive direct bookings: A high-performing online reservation engine is critical for your property's success and makes it easier to manage your own customer relationships. Not only does it help in eliminating the commission-hungry middlemen but assists customers come directly to you.
Tracks your competitors: For staying ahead of the game, tracking your competitors is of extreme importance. While there are a number of ways to do this (e.g. visiting the actual property, social media platforms), there are also add-on products available that help track competitors' rates and help you stay on top of your game.
Measures guest experiences: Having an online reservation system can also provide you an add-on to track your guest reviews from one central place. Reputation management is important for your property as it enables you to get insights into the perception of your guests about your property.
Share insights about your customer's preferences: The hotel reservation system makes it simple for the hotel owner to see customer selection and booking trends in the dashboard with valuable information in one single screen, such as most famous rooms, most selected add-ons, search trends, check on peak booking hours.
Works for you 24/7: An online reservation system helps to maximize sales as it is not limited to your working hours. Since the system works all the time, potential visitors can book a room whenever they want. Through the use of an online booking system, a hotel with minimum staff can also effectively handle many tasks simultaneously.
Target market intelligently during low occupancy: An online reservation system provides you opportunities and ways to intelligently drive direct bookings from your own hotel website. Access to features like attractive pricing enables you to target specific regions based on mobile, region, multi-nights, or advance purchase. Attractive pricing is also an easy way to create upsell and cross-sell promotions that can drive up your property's revenue.
An online reservation system simplifies the reservation process for you and your customers by automating such operations as getting customer details, updating reservation information, payment, scheduling, and many others.
It helps to retain customers on your website since they can see available options and book the ones, they need without switching between numerous pages and services and without the need to make phone calls. Ѕо, if уоu want to take benefit of the modern way of doing travel and hospitality business, integrating an online reservation system with уоur website іѕ а must.
We, at Trawex, have extensive experience and solid expertise to turn any ideas into digital solutions. If successfully developed and implemented, the online ticket reservation system opens your business up to a range of opportunities - from cutting down operational costs to increasing revenue.
So, if you are willing to establish a stable, powerful, and profitable online reservation system, you need to find out a profitable way to overcome these challenges and get a boost to your online sales & revenue growth.