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Travel CRM System - Capture Leads And Personalize Travel Packages In One Travel Software

Trawex offers a bespoke online booking travel CRM system tailored to travel agencies, tour operators and other travel service providers.


Travel CRM, short for Customer Relationship Management, is a software that helps travel companies incorporating travel agents, tour operators, destination management companies (DMC), activity operators, hotels, etc foster strong customer relationships and boost sales and retention by having quality conversations with prospects and customers.

Travel CRM software handles the travel business of companies by fostering improved customer relations and creating strong sales/retention records. Customers are the backbone of any business, and the same applies to travel agencies and travel consultants. 

With the use of the right technologies, travel companies can go the extra mile to keep customers happy. Customer retention can be improved crucially with the help of CRM systems for travel agencies.

If you are looking for a travel agency CRM system or software for a travel agency to take your business to next level then Trawex is the best travel software to manage your entire business online.

Trawex is an award-winning travel software that helps travel agents and tour operators to automate their day-to-day activities.

We are the best travel CRM software to manage all booking, travel packages, generate leads, and follow up with them. It provides several other tools such as dashboards, reports, leads scoring for business, and many more. 

We offer bespoke travel CRM software for the travel industry with complete automation of profiling, communication, deal tracking, marketing, and sales management.


Why Your Travel Agency Needs A CRM?


Travel Agents have now become a vital component of travel agencies or companies. So, there is no doubt that travel CRM software which is fast and easy to run is in massive demand. 

Travel agency CRM software is also rapid and mobile-friendly.

The fact is simple, the travel industry needs a Travel agency CRM Software to provide better and more personalized and specialized services in order to fulfill the customer’s expectations.

Adopting the right tools and technology, such as a good travel agency CRM, can help you engage leads into your system, and gain intricate details about them. A perfect CRM for travel agents would not just help you make a sale, but also build good relationships that would bring travelers back to you.

Choose the right cloud-based CRM for your business that is able to satisfy your requirements. Here at Trawex Travel CRM software, we provide the best Travel CRM which comes with amazing features and functionalities that empower your work productivity and also helps in the growth of your business.  

Trawex developed a travel website and for the travel agency, we provide travel agency software which used to robust and automation for the travel work. By using the travel CRM tool, travel agents can collect all data regarding other travel agents, staff members, and travel itineraries.

We provide an easy-to-use travel CRM solution that will help you offer exceptional sales and customer experience from inquiry right through to post-trip feedback.

Our CRM systems become a perfect solution for winning new customers and managing operations, along with enhancing your company’s productivity.


Powerful Travel CRM Software To Help You Scale Your Business


Scale your business with our powerful travel software. Built on the world's #1 CRM platform, Trawex harnesses the power to deliver seamless communication and a better customer experience.

Travel CRM is a leading Travel Industry CRM Software that helps travel agents and tour operators to automate their day-to-day activities. 

Travel agent CRM software is created with 10+ modules such as Travel CRM, Travel Invoice Management, Booking Management, Visa Management, Itinerary Builder &, etc.

We bring your teams in sync that helps your teams to spend more time with customers and less time on repetition of work.

It can handle contacts and features a calendar, a message center, and customizable help screens. This system makes it easy to communicate with customers and get to know their unique travel requirements.

The proper implementation of Trawex CRM by these travel agents and agencies would not only boost their business but help cope with the rising numbers of these casual and corporate travelers, vacationists, globetrotters, and hoteliers.

This CRM for a tour operator is a 100% solution for tour and travel companies that cover plenty of features like ticket download, view itinerary, conversion analytics, quick SMS and email alerts, etc.

We have designed this CRM software as per the changing needs of the clients and industry; they demand smart processes responding faster.


Type of Travel CRM


B2B: B2B Travel CRM is for those companies which deal with resellers, partners, and travel agents of all sizes. Such CRM is created for B2B conversations and updates. For e.g in B2B Travel CRM, a DMC can save the rates & inventory from the hotel and can create & market a fixed departure for their travel agent's network right within the CRM.

B2C: B2C Travel CRM is for those companies which deal with end-user i.e travelers. Such CRM makes sure proper notifications and alerts to the traveler around their trip so that they can have a wonderful experience with their chosen travel company.


Why Choose Trawex Travel CRM?


Now thinking about where and how you will find complete CRM software to address your travel business CRM-related needs? Then Trawex is the perfect choice for you.

Trawex is a one-stop travel CRM software for small to large-scale travel companies to operate their CRM tasks efficiently with its unique features. It gives a complete 360-degree view of customers.

Trawex CRM is one of the best travel CRM software that offers custom-curated CRM solutions extending services such as Travel Agency CRM, Vacation CRM, Tourism CRM, etc. 

Our CRM services would centralize your services, business procedures, and working staff, increasing the acquisition and retention of regular customers in the process. 

This central management system in your travel business would build and bring unique and carefully curated services to you for efficient business administration.

Choosing our CRM system would deliver cloud-based services and apps such as database, sales tools, and analytics along with bookkeeping services right under a centralized control system, just a click away.

We develop CRM Software according to the requirement of the company, so that our CRM Software services strengthen customer relationships, increase profitability and enlarge the stream of potential customers. 

With dedicated CRM Software Development, you will be able to concentrate on your core business strategies, implementing your ideas on specific processes and terminology.

With our in-depth knowledge of this domain, we are actively engaged in providing the best quality range of Travel CRM Software.

Our CRM software can help you handle your customer and company relationships by providing one central location, that’s tailored to suitable all of your unique small business requirements.

Our CRM System for travel agencies understands the needs for the travel market based on the diverse geographies. We are fully equipped with technology and tools to bring only best-in-class products for customers across the world.


How Our CRM Can Help Your Travel Agencies And Tour Operators Business?


A travel customer relationship management software is a cutting-edge online digital travel portal that is designed and developed with the sole intention of serving growing travel businesses, tour operators, partners, and general users in the travel and tourism industry.

Trawex is a travel CRM software provider across the globe. Travel CRM system software is a smart solution for tour operators, agents. CRM software solutions for all your travel management requirements.

With the help of CRM for travel agents, you can track orders, handle invoices, and avoid overbooking.

We assist upcoming travel businesses to grow and expand in their field of operations that will increase the demand for their services and build a firm foundation that paves the way for future achievements.

Our customer relationship management systems are built to offer an easier, healthy and user-friendly forum to our customers; each with their own personal choices, necessities, and demands.

Our team at Trawex guides our customers in crafting a well-designed online travel portal, which will open eyes to a new market opportunity that is going to skyrocket business operations and revolutionize the field of online marketing.

We design each travel customer relationship management system after closely identifying the basic necessaries and demands expressed by our clients so that we are able to craft the software in a way that reflects the profile of the company and upholds its strategies and business operations in the open market.


Key Features: 


Customer Relationship Management is a strategy that is customized by an organization to handle and administrate its customers and vendors in an efficient manner for achieving excellence in business. It is primarily entangled with the following features:

Lead Management: Increase sales rate drastically and manage all Leads in one place.

Invoice Management: Create Unlimited invoices, Record, View receivable amount. Specially designed invoices for travel agencies.

Booking Management: Simplest interface to handle bookings from the start date to the travel date.

Multi-Currency: Our CRM supports Multi-Currency, Send Invoices in the required currency.

Contacts Management: Store unlimited contacts by category i.e. Tours, Bus, Flight, Hotel, Car

Newsletter & Auto Greetings: Drive Customized Newsletter to all your contacts, Auto Birthday and Anniversary wishes to contacts

Staff Management: Create unlimited customers within CRM, Manage Users, Assign leads.

Itinerary Builder: Create an unlimited Itinerary and send an email directly to the customer.

100% Cloud-Based: Our CRM is 100% cloud-based, operate Travel CRM from anywhere securely.


Benefits of Travel Agencies CRM:


Travel agency CRM software helps in number of ways:


  • Increasing sales and level of loyalty to the company

  • Improve the travel agency’s involvement process with customers.

  • Organizing and automating the process.

  • Synchronizing marketing and customer service.

  • Get in touch with your customers with relevant and up-to-date service approaches

  • Analyze Trends and Marketing Information for Improvement

  • Increase customer satisfaction

  • Get fast, web-based access to all business partners and customer data from anywhere using different tools


Wrapping Up: 


Trawex Travel CRM is designed with powerful features for travel agency management system (Travel lead management system), which is extremely helpful for boosting company sales. 

Our Travel CRM not only offering a Lead Management System but also focused on staff’s everyday sales and operations activities such as lead management, tracking reports, bookings, GST invoices, newsletters & Auto Greetings.

We at Trawex provide you with simple solutions with the best Travel CRM Software Development Service that you can use for your online travel business. 

We have a team of specialist CRM professionals who can develop your desired Travel CRM website. The CRM solutions that we offer make sure the best user experience and customer service.

We examine the growth and success of our customers as our own in the travel and tourism industry and will continue to offer the best of our services to our trusted partners and associates for years to come.

We will assist you to provide Travel CRM software customized for your business strategies, target audience, and vision. Contact us to know more.


What We Offer

Trawex platform currently empowers 1000+ customers across 4 continents, 10000+ bookings a day, 1000000+ travel searches a day, across 200+ Suppliers, 600,000+ Hotels, 1000+ Airlines, 200,000+ Activities, 30,000+ Cruise Itineraries and much more for your brand.

Inventory Consolidation

Instant integrations with more than 100 suppliers that are integrated on demand.

Travel APIs

A complete set of travel APIs that empower our clients to develop custom travel solutions.

Custom Modules

A production-ready library of Modules that can be used as is or customized as per your requirement.

Faster Time to Market

Integrate suppliers in matter of few days. Over 100 suppliers maintained.

  •  B2C Travel Technology | Top 10 Travel Technology Providers | Travel Business Software | Top 10 Travel Technology Companies | Online Booking Software | Travel Website Development
    Travel Portal
  • Travel Technology | Top 10 Travel Technology Providers | Travel Business Software | Top 10 Travel Technology Companies | Online Booking Software | Travel Website Development
    Travel APIs
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  • Travel Technology XML Integration | Travel Business Software | Top 10 Travel Technology Providers | Top 10 Travel Technology Companies | Online Travel Portal Development
    White Label
    Travel Websites
  • B2B Reservation Platform | Travel Business Software | Top 10 Travel Technology Providers | Top 10 Travel Technology Companies | Online Travel Portal Development
    B2C / B2B
    Booking Engines
  • Travel Technology | Online Booking Software | Travel Business Software | Online Travel Portal Development
    Itinerary Planner
  • Travel Technology | Travel Business Software | Online Booking Software | Online Travel Portal Development
    BackOffice Solutions
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How We Engage


We Help Your Own Developers

  • Third Party API Integrations
  • Own Inventory Management System
  • Offer your Customers Unparalleled Content
  • Fully Managed Service
  • Comprehensive travel inventory management system
We help your own developers
Customized Hosted Solution

Customized Hosted Solution

  • Third Party API Integrations
  • Own Inventory Management System
  • Offer your Customers Unparalleled Content
  • Fully Managed Service
  • Comprehensive travel inventory management system

Off The Shelf

  • Pre-integrated suppliers to provide the best inventory and prices
  • Comes with Trawex APIs to build websites and apps in a fraction of time
  • World Renowned Reliability
  • Faster Time To Market
  • Best user experience with 99.9% uptime
Off the Shelf

Grow Your Business with a Powerful Online Engagement Platform and Experienced Travel Partner

You won't be going on the engagement journey alone. We're there as a partner to help, support and advise to ensure your ultimate success.

  • Online travel booking engine
  • Multiple sales channels - B2B, B2B2B, B2B2C
  • Centralised mid-office
  • Ability to connect multiple GDS, LCC, and third party APIs
  • Complete Reservation Management
  • Travel Agent Management
  • Transactional Accounting
  • Accounting System Integration
  • Comprehensive system to manage rates, discounts and allocation
  • Payment Gateway Integration
  • Multiple Supplier APIs
  • Add direct contracts
  • Redistribution API
  • Configure credit limit and deposits
  • Multilingual travel websites
  • Add offline travel bookings
  • Distribute white labels
  • Dynamic fare caching
  • Commissions and markup control
  • Advanced Reports
  • Manage multiple branches
  • Sub Agents can create and manage multiple branches and users
  • Optional cross selling platform
  • SMS gateway
  • Multi currency transactions for agents and suppliers
  • Business intelligence reports

Skyrocket your business growth with Trawex

  • Our products empower Retail Sales.

  • Analyzing your requirements, fulfilling your business objectives and providing
    you the right solution.
  • Our engineering team has a relentless focus on delivering a scalable and reliable
    technology platform.
  • Choose the right travel technology development service that fits your needs and business goals.
  • We Deliver the best of our firm to every client as cost effectively as we can.
  • We are excited about building strong relationships with everyone and we provide
    world class Support to our customers.

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